[大连]花旗银行招聘Ops Accounting Analyst–泰国语/越南语/日语/韩语/英语

发布时间：2018-05-10
工作地点：其它
信息来源：花旗银行
职位类型：全职
职位描述
Ops Accounting Analyst 泰国语/越南语/日语/韩语/英语

Primary Location: China,Liaoning,Dalian

Education: Bachelor's Degree

Job Function: Operations

Schedule: Full-time

Shift: Day Job

Employee Status: Regular

Travel Time: No

Job ID: 18001285

Description

Position Summary : Basic to intermediate level of experience and supervises team of professional and/or staff accounting roles.

Applies analytical skills and knowledge of data analysis tools and methodologies as they pertain to Operations Accounting.

Typically deals with variable issues with potential broader business impact

Key Roles and Responsibilities

Role supports the Operations Management Committee (OMC) member in overseeing the entire process of reviewing and compliancing

invoices in accordance with Citi's Expense Policy while ensuring that Service Level Agreements are achieved to

maintain customer satisfaction.

Role may be involved in special projects to support management and site deliverables that would benefit the center in general.

:

Leadership - Assists the OMC in ensuring that production is performed and executed within Service Level Agreement (SLA)

to maintain customer satisfaction

- As Subject Matter Expert (SME), the Team Lead mentors, coaches, trains, and oversees progress of junior

Team Members, and assists them in addressing production-related concerns, as well as issues with customers

- Assists the OMC in capacity planning and batch allocation to ensure that no disruption in the process will occur

- Leads or participates in regional or in-country projects that promote innovation in the work station, cost savings,

voice of the employees and as a workplace of choice

- Provides regular performance feedback to the OMC that adds value to the personal and professional growth of the

Team Members, and is beneficial to the improved performance of the production team

Biz Operations - Helps OMC monitor issues raised and encountered in production, and review & deliver error reports against

Team Members

- Provides second level checking of invoices reviewed by Team Members

prior to approving for payment

- Confirms rejections of invoices for non-adherence to expense policies and adequate documentation

requirements, therefore deferring payment of such expense until the appropriate level of approval

or proper documentation is obtained

- Conducts regular reviews of outstanding rejections and escalates to business seniors/Fincon on a monthly basis

- Coordinates with the Payments Team on any special payment arrangement (i.e. Telegraphic transfers, draft payments,

manual checks, etc)

- Generates ad hoc reports and production metrics analysis reports for management reporting

- Coordinates trainings of customers to educate them on payment service products, features, policies and tools

- Performs testing for system enhancements or resolutions to ensure that updates/changes will not disrupt the

production process once implemented

- Conducts / participates in customer calls, as needed

Risk and Control - Performs regular checks and verifies that all the DCFC s are properly followed and adhered to

- Assists the OMC in the creation of the COB plan for the unit and ensuring an effective back-up system within the group

- Performs regular checks on Unaccounted Invoices/Hold Reports to ensure that processed invoices

are validated on a timely basis

Others - Handles ad hoc assignments as required by management

Interactions :

Opportunity to interact with Seniors, both internal and external, for production updates, service feedback, and issues resolution

Regularly coordinates with country customers to clarify transactions claimed in through Web or the Manual T&E system

Qualifications

Position Summary : Basic to intermediate level of experience and supervises team of professional and/or staff accounting roles.

Applies analytical skills and knowledge of data analysis tools and methodologies as they pertain to Operations Accounting.

Typically deals with variable issues with potential broader business impact

Key Roles and Responsibilities

Role supports the Operations Management Committee (OMC) member in overseeing the entire process of reviewing and compliancing

invoices in accordance with Citi's Expense Policy while ensuring that Service Level Agreements are achieved to

maintain customer satisfaction.

Role may be involved in special projects to support management and site deliverables that would benefit the center in general.

:

Leadership - Assists the OMC in ensuring that production is performed and executed within Service Level Agreement (SLA)

to maintain customer satisfaction

- As Subject Matter Expert (SME), the Team Lead mentors, coaches, trains, and oversees progress of junior

Team Members, and assists them in addressing production-related concerns, as well as issues with customers

- Assists the OMC in capacity planning and batch allocation to ensure that no disruption in the process will occur

- Leads or participates in regional or in-country projects that promote innovation in the work station, cost savings,

voice of the employees and as a workplace of choice

- Provides regular performance feedback to the OMC that adds value to the personal and professional growth of the

Team Members, and is beneficial to the improved performance of the production team

Biz Operations - Helps OMC monitor issues raised and encountered in production, and review & deliver error reports against

Team Members

- Provides second level checking of invoices reviewed by Team Members

prior to approving for payment

- Confirms rejections of invoices for non-adherence to expense policies and adequate documentation

requirements, therefore deferring payment of such expense until the appropriate level of approval

or proper documentation is obtained

- Conducts regular reviews of outstanding rejections and escalates to business seniors/Fincon on a monthly basis

- Coordinates with the Payments Team on any special payment arrangement (i.e. Telegraphic transfers, draft payments,

manual checks, etc)

- Generates ad hoc reports and production metrics analysis reports for management reporting

- Coordinates trainings of customers to educate them on payment service products, features, policies and tools

- Performs testing for system enhancements or resolutions to ensure that updates/changes will not disrupt the

production process once implemented

- Conducts / participates in customer calls, as needed

Risk and Control - Performs regular checks and verifies that all the DCFC s are properly followed and adhered to

- Assists the OMC in the creation of the COB plan for the unit and ensuring an effective back-up system within the group

- Performs regular checks on Unaccounted Invoices/Hold Reports to ensure that processed invoices

are validated on a timely basis

Others - Handles ad hoc assignments as required by management

Interactions :

Opportunity to interact with Seniors, both internal and external, for production updates, service feedback, and issues resolution

Regularly coordinates with country customers to clarify transactions claimed in through Web or the Manual T&E system

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