上海搜友网络科技有限公司

职位：客户服务代表（客户服务） Customer Service Representative （CS）
发布时间：2007-01-17
工作地点：上海
信息来源：前程无忧
职位类型：全职
职位描述
上海搜友网络科技有限公司

客户服务代表（客户服务） Customer Service Representative （CS）

电子邮箱： " target="_blank">job_cn@

发布日期： 2007-01-17 工作地点： 上海市

招聘人数： 若干

外语要求： 英语 熟练 薪水范围： 面议

职位描述：
Responsibilities:
Responsible for making sure our members' happiness and comfort in using our service and share useful information with the company for improvements in the service and contribute in business decision makings.
Replying and fulfilling members' requests and questions:

Fulfill member's requests/questions and notify them within 24 hours each day.

Coordinate with respective department (mostly technical team) to solve problems for members.

Coordinate with overseas offices as necessary to solve any problems of members worldwide.
Share information for better services and business decisions:

Make sure smooth daily operation and create daily reports.

Regularly check sites and inform person in charge to ensure uninterrupted services.

Create monthly report to systematically share statistical data and highlight any unusual trend/incidences and give suggestions/convey members' wishes for service/business improvements.
Requirements:

Native Chinese speaker with fluency in English (CET6 or equivalent)

Computer literate (Word, Excel and PowerPoint)

Work 5 days per week. Take a day off on weekdays for the work on weekends.

Responsible and team worker.
Special benefits:
We provide English classes to our staff (beginner, intermediate, advance and conversation classes). All employees are welcome to enroll into the classes.

公司简介

Be active at the forefront of the Internet, where technology meets society! Meta4 Group is looking for talented, dynamic people to help build our international Internet businesses, WorldFriends Networks (WFN) and HungryForWords (HFW). WFN is the world’s leading private label operation in the rapidly-expanding Internet Dating industry that is changing the way that people socialize and connect with other people. HFW is Japan’s biggest daily publication for English learners, and a proven Internet direct marketing medium. For more information about our business please visit ww***com[点击查看] and ww***com[点击查看].

We are a fast-moving entrepreneurial company with strong financial backing, operating from offices in Shanghai, Tokyo and Hong Kong. We offer a trans-national workplace and opportunity top learn a wide range of Internet business functions.

欢迎加入我们高速成长的团队！Meta4集团公司一如既往地寻找有才华、有想法的人共同建设我们的国际性互联网业务－WorldFriends交友网络（WFN）和HungryForWords（HFW）。在线交友正在改变人们社交和沟通的方式；WFN为高速发展的在线交友行业提供世界领先的专有品牌（贴牌）服务。HFW是日本面向英语学习者的最大每日电子出版物，是已经证实有效的网络直销媒体。获取更多信息，请访问ww***com[点击查看]和ww***com[点击查看]
我们是有强大财务支持的成长型公司；为您提供一个跨国界的工作环境和范围极广的互联网商业接触。同时在上海，中国香港和日本拥有办事处。我们将为您提供良好的薪资待遇和外籍教员专门施教的英文课程。欢迎加入我们团队！

有意者请将中英文简历电邮至本公司。

公司网站： ww***com[点击查看]

ww***com[点击查看]

地 址： 上海市静安区延平路98号313室

邮政编码： 200000

传 真： (021)51759804

电 话： (021)51759800

电子邮箱： " target="_blank">job_cn@