[江苏省]贝卡尔特管理（上海）有限公司

职位：Technical Service Engineer（江阴）
发布时间：2018-09-25
工作地点：其它
信息来源：前程无忧(51JOB)
职位类型：全职
职位描述
职能类别:大学/大专应届毕业生
Task Description 职责描述：
1. Provide on-site commercial services to responsible customers, and play as a window at customer to collect related business information.
- Coordinate and track Bekaert shipment and inventory at customer site.
- Support Account Managers to achieve AR targets.
- Support Account Managers to build customer intimacy.
- Collect customer information: voice of customer, customer organization and production related info, machine type and major index, etc.
- Monitor competitor performance at customer site: volume, constructions, quality, etc.

2. Provide on-site technical service, including customer complaints handling, product spec communication, trail lot follow-up, etc.
- Customer complaint:
* Fast define the problem by customer visit and on-site information collection
* Coordinate resources in BK, and to lead critical problem solving
* Communicate with customer by professional technical discussion, and to close the problem
* Share problem solving cases within BK China, to prevent repeated problems.
- Trial lot:
* Close together with PAT, to follow up new product trial lots, including problem solving for new trial lots.
* Monitor >=2nd trial lots
* Follow up improvement lots and normal products
- Product Spec
* Communicate with QRR, QA on product spec change required by customer
* Communicate with customer on product spec change required by Plant TD/PTT/PAT

Qualifications 任职要求：
We're looking for the potential candidates who can grow into Account Manager of Technical Service Manager role in RR commercial team.
1. 0-3 years operation/technical experience in the field of tire industry, Bekaert background preferred.
2. Good knowledge of tire cord products and applications.
3. Basic knowledge of commercial principles and techniques.
4. Customer oriented and result driven.
5. Good communication skills.
6. Good team player.
7. Integrity: stick to commitments.

公司简要介绍：
公司名称:贝卡尔特管理（上海）有限公司
公司类型:外资（欧美）
公司介绍:贝卡尔特中国
Bekaert China

  贝卡尔特于上世纪90年代进入中国市场并建立了生产基地。作为最早来华投资，也是最著名的比利时公司之一，贝卡尔特始终坚信中国在全球市场上的战略地位，积极助力和推动中国产业的发展，与中国共同成长。近年来，贝卡尔特在中国的业务，尤其是子午线轮胎加固用钢帘线产品业务，取得了长足发展。
  Bekaert establishes its presence with a manufacturing platform in China since the early nineties. As one of the first and most important Belgian investors to believe in China's market as a world player, Bekaert has experienced significant growth in China in the recent years in almost all of its business platforms, and in particular, in its steel cord products for tire reinforcement.

  贝卡尔特在中国的累积投资额已逾15亿欧元，目前在中国的11个城市拥有20个运营场所，其中包括：生产工厂、研发中心（贝卡尔特全球两大研发中心之一）、技术中心，贸易公司以及亚洲区总部。遍布全国的生产、销售网络能够迅速而高效地满足客户和市场需求，提供拥有全球品质的本地化个性服务。
  With over 1.5 billion euros of accumulated investment, Bekaert operates 20 sites at 11 locations, including manufacturing plants, an R&D center (one of the only two worldwide), an engineering plant, a trading company and the Asia Regional Headquarters. All of these operations are geographically positioned so that Bekaert can respond swiftly to local customer demands, but apply globally the same high quality standards.

  目前，贝卡尔特中国区员工总数超过8600人。
  At present, over 8,600 people are working for Bekaert in China.