[成都]英孚教育招聘Service Consultant服务顾问

发布时间：2014-10-28
工作地点：成都
信息来源：英孚教育
职位类型：全职
职位描述
公司名称：英孚教育

工作地点：成都

职位名称：Service Consultant服务顾问

工作性质：全职

工作职责及要求：

Service Consultant is responsible for visitor reception and general student service in each center. The Service Consultant creates a welcoming atmosphere for all people in the center, including center image, and assess management, customer reception and handover to Course Consultant, booking and check-in services, communicating EF policy and other information. The Service Consultant also needs to respond to student's requirements when s/he is seeking help or guidance.

服务顾问负责在各中心接待来访的学员。为中心的所有人创建一个温馨的气氛。以及树立中心形象，与课程顾问工作对接，课程预定和登记服务，传达英孚的政策和其他信息，为学员提供帮助或指导。

Roles and responsibilities:

Create and maintain a happy and welcoming environment for student and prospects

为学员营造舒适和愉快的学习环境
Be responsible for class booking services

负责中心课程预定服务
Inform students on changes within the center

通知学员中心课程变动情况
Collect student feedback and cooperate with relevant colleagues to promptly solve issues

收集学员学习反馈情况，并配合同事解决问题
Maintain center cleanliness and discipline.

维持中心整洁和纪律
Support other center functional teams when needed

支持其他部门工作
Perform administrative duties as required

完成要求的行政职责
Create pleasant physical environment and excellent English learning atmosphere.

营造舒适的中心学习环境和良好的英语学习氛围

Requirements:
Level of English required: Basic to intermediate English skills

英语水平要求：基本的英语交流能力
Passionate in developing career in service industry, 1~2 years' experience in service or other hospitality industry is preferred

在服务业发展的热情，1-2年在服务业工作经历为佳
Customer-focused and detail-oriented

顾客至上和细节导向
Good team player in a multi-cultural environment

多元文化下良好的合作精神

我们提供：

行业领先的薪资待遇

完备的五险一金体系

免费的专业英语课程

多平台的发展上升空间

请将简历以城市+姓名+职位命名，投递至邮箱：career.efecwest@

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