[上海]俄罗斯空桥货运航空公司上海代表处2013招聘

发布时间：2012-10-23
工作地点：上海
信息来源：上海理工大学
职位类型：全职
职位描述
公司资料

公司名称： 俄罗斯空桥货运航空公司上海代表处 联系部门： 人力资源部

联 系 人： 联系电话： : 86 21 52080011*2273/52080421 单位传真： 86 21 68851498

电子邮箱： ABC.HR.AP@ 单位主页： ww***com[点击查看]

联系地址： 上海市兴义路8号万都中心3104-3106室 邮政编码： 200336

公司简介： 空桥货运航空公司是全球货运界排名第九的伏尔加-第聂伯航空集团下属的全资子公司，也是俄罗斯最具实力的货运航空公司，自2008年起，连续三届获得俄罗斯最佳货运航空公司称号，目前拥有波音747全货机12架，主要运营亚洲至欧洲、美洲的国际货运业务，其分支机构和营销网络遍布全球。 近年来“空桥货航”在中国的业务发展迅猛，现从中国经俄罗斯直飞欧洲各目的港的航线已有近十条，每周有超过30班，每班平均载量为110吨的运力往返于中国和欧洲大陆之间，是目前中国市场上最主要的国际货运航空公司之一。

职位资料

发布日期： 2012年10月23日 人气指数： 已被浏览3次 职位类别： 全职

职位名称： 见要求

要求专业： 见要求

职位要求： 1、Position：Accounting Assistant/several Location ：Shanghai Key responsibilities/challenges: Position： * Perform daily routines such as data input, invoice issuance, revenue collection and report preparation etc. on a timely basis. * Follow procedural guidelines to ensure all revenues are processed and accounted for, all monies are collected on time and accounted for correctly * Deal with all queries, internal and external, promptly and professionally. * Prepare required KPI report correctly & timely. Cooperate with CS and Sales team to finish tasks assigned. * Communicate and liaise with internal and external relevant person regarding any matters arising. Selection criteria: * Bachelor’s Degree. * CET 6 or above. Excellent communication skill both in speaking & writing English. * General understanding of the economic, political and business environment. * Ability to think creatively and develop innovative solutions for customer needs. * Team-player, good inter-personal skills. * Honesty, hardworking, prudence, strong sense of responsibilities and team-spirit are most appreciated. * Workable knowledge of Microsoft Office is a must. Salary： To be advised. Remark: Please send your resume to ABC.HR.AP@ (remark your name, school and targeting position in the email title) 2 Position：Customer Service Agent Location： Shanghai Key tasks & responsibilities: · Provide support to customers as part of Sales, CS and Marketing effort aimed at delivering company’s product (Schedule Cargo Transportation) in accordance with customers’ requests and expectations, company’s applicable regulations, guidelines and instructions · Ensure ongoing communication with customers, collect information on market activity, trends, players, products and services, solutions; timely report the collected information to regional management · Collect detail information on shipments and ensure accurate capture of all shipment related data into the system, allocate space to cargo in accordance with pre-booked allotments (BSA), customers’ requests, management instructions and priorities · Monitor the level of cargo allocated to flights, work out optimal scheme of cargo distribution and loading priorities on flights with consideration to weight, dimension, volume, density, destination, and revenue indicators · Provide guidance to operations team with regard to positioning of ULDs with cargo on board in accordance with identified priorities · Maintain continuous communication with customers, update information on flights schedule, follow up on status of shipments, trucking movement and other shipment related specifics, monitor the level of overall satisfaction with services of ABC, answer inquiries, handle complaints and pre-claims, collect feedback and clarify company’s requirements, rules and standards to customers in timely and professional manner Selection criteria: · Bachelor Degree · CET at or above Level 4, good command in oral English · Strong communication skills in both English and Mandarin are essential · Experience in using PC standard Microsoft Office software applications- Word, Excel, familiarization with Lotus Notes is preferred · Previous experience in working with customers in service industry is welcome but NOT obligatory, entry level candidates with no experience are equally acceptable · Personal qualities- excellent communication skills, strong sense of responsibility, attention to detail, focus on quality and improvement, positive and active attitude, agreeable personality, patience, adaptability to changing and challenging work environment, integrity and ability to work in team and effectively contribute to final results, combined with well developed critical thinking and judgment capability