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[北京]雀巢北京总部招聘Consumer Service Assistant/Supervisor
发布时间：2011-11-11
工作地点：北京
信息来源：应届生求职网
职位类型：全职
职位描述
所属分公司：雀巢（中国）有限公司北京总部
职位名称Position: Consumer Service Assistant/Supervisor
职位类别：客户服务类/市场营销类
工作地点Location:北京Beijing
职位描述Job Description:
1. Answer the hot line for consumer complaint, pet care consultant and sales information. Ensure 100% reply to consumer complain when received with more than 98% accuracy of data input. Close simple case within 2 working days and difficult cases and big issues within 15 working days.
2. Involve in Nestle Petcare market development in specialty channel
3. Monthly complaint report, to AOA(Asian, Oceania and African) Zone, China Management Team, NPP Tianjin plant
4. Support marketing brand team to send promotion message to consumers with the system
职位要求Requirements:
1. Bachelor degree or above, with related major of veterinarian medicine or animal nutrition and feed science, better to have one year related working experience
2. Fluent on both Chinese and English
3. Good at office software
Mail to:hr.recruit@
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