[江苏]美国信安信息科技（昆山）有限公司 招聘

发布时间：2010-06-05
工作地点：其它
信息来源：天津商业大学
职位类型：全职
职位描述
美国信安信息科技（昆山）有限公司 招聘

就业指导中心 2010-6-5 10:32 查阅 0 次

PREMIER BPO (Kunshan) LTD. 美国信安信息科技（昆山）有限公司 ww***com[点击查看] Premier BPO is a global Business Process Outsourcing (BPO) services provider. Headquartered in Clarksville, Tennessee, USA, Premier BPO has operations in numerous countries including China. Premier BPO specializes in call centers, and back-office services. In 2008 list of “Global Services 100”, Premier BPO was singled out as a company, which had the maturity and capability to lead the next wave of service globalization. 信安科技公司（Premier BPO）成立于2003年10月，其总部位于美国田纳西州，分公司遍及印度、巴基斯坦、菲律宾等多个国家。历经四年发展，公司从起初的十五人，一跃升至现在的几千人，是美国成长速度最快的BPO企业之一。信安科技公司经营的商务外包业务主要面向财务会计、人力资源、采购、薪资发放、内部稽核、税务事项、客户服务与技术支援中心等。公司主要客户多是IBM、EnpointeGlobal、Cablevision等全球性或美国大型企业。 Services Offered Premier BPO Medical Billing Premier BPO Financial Premier BPO B2B & VARs Business Administration Financial Services Customer Care & IT Industry Specific Services 现有的项目分布主要为：菲律宾从事呼叫中心的业务项目；巴基斯坦从事呼叫中心以及后台业务处理项目；中国天津为有线电视网后台业务处理项目；中国昆山在建项目主要为医疗账单处理业务项目（该项目涵盖医疗账单数据录入及整理，应收账款管理，医疗账单代码管理等服务，预计2012年项目员工会达到近千人）。 作为全球BPO业有口皆碑的知名公司，信安科技投资中国不仅要继续肩负己任，继续将企业做大做强，从更深远的意义来看，更重要的使命是要向世界证明中国不仅在制造业能够做出品牌，也能够在BPO这样的商务外包领域做出自己的China Sourcing！ _____________________________________________ Position Available: Customer Service Representative (CSR) 工作简介: 客户账户代表 20人 附件1：《招聘人员入职及待遇说明》 1. 岗位名称： Customer Service Representative 客户服务代表 2. Qualifications要求:  Bachelor’s degree in English with good knowledge of the following disciplines; finance, economics, accounting, business, 大专以上，金融，财务，会计，商务等相关专业. Must be able to speak English fluently.  0-12 months of work experiences in a similar position or equivalent will be an advantage. 一年以下相关工作经验者优先  TEM 4 or 8, CET 6 or equivalent, 大学六级或同等水平者  Must be able to read and write proper English, 具有英语读写能力  Ability to speak good to excellent English, 能够进行英语对话  Be able to complete job functions under supervision, 能够在监督下完成工作  Analytical and organizational skills 分析和组织能力  Software proficiency including Excel and Word 办公软件的操作能力，其中包括Excel和Word  Willing and able to work on different shifts (day, early morning, or night) as required by clients, 愿意并且能够按客户需要（每天清晨或夜晚）在不同的时间进行轮班工作  Have a “Do what it takes” attitude and a strong team spirit. 有正确的工作态度和很强团队合作精神 3. Responsibilities职责： All candidates must realized that most BPO jobs are at night, and willing to work from 10-11pm – 8-9am night shift.  Process work list items assigned by supervisor in an accurate and timely fashion including use of oral English in customer relations, 根据上级指派完成工作清单上的工作，确保准确，及时。  Follow through on billing processed, 及时跟进账单  Maintain consistent high quality, 保证工作质量  Print, save and enter tracking forms data for the previous business day, 对前一个交易日的跟踪表格数据进行打印，保存和输入  Review end of day process activities and queues and system errors with supervisor, 协助上级审查一天的流程活动和系统错误  Correct accounts where appropriate. Notify Management Team of system issues, 适当修正帐户。有关系统问题通知管理部门  Assist other team members when requested. 根据要求协助其他团队成员 4．Salary 薪资  正式签约后，起薪2200 奖金  五险一金 5．Housing 住房  Company subsidizes housing free if 2 to a room while in 2 months training period. If one desires to have own room, one pays 200 RMB/month. Utilities personal. 信安公司免费提供2人间住房；单人间需每月支付205RMB;水电费自理  Holiday Bonus according to regulation. Willing and able to work on different shifts (morning, afternoon, or night) and on public holidays is a must as required by clients, 根据法律对假期工作者有相应的补偿。能够根据客户的需要在不同时间工作（早晨中午或者晚上） 6. Contact 联系 Recruiting Specialist: Tina Cao Cell Phone: 13646219572 Email: tcao@

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