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[广州]Customer Engineer；Volume Service Delivery Managem
发布时间：2010-03-03
工作地点：广州
信息来源：中山大学
职位类型：全职
职位描述
■ 招聘详情
招聘职位 Customer Engineer；Volume Service Delivery Managem
学历要求 本科
招聘专业 Computer Science or equivalent；physics, electronics, product design, computer science or equivalent
招聘人数 见附件
其他要求
1. Customer Engineer-Beijing/Shanghai/Guangzhou/Wu Han/Shenzhen/NanjingRole: Provides all technology services throughout the product life cycle (Installation of Hardware & defined Software, repair and upgrade) The product include HP enterprise HP-UX server, storage product and software related with HP-UX operation systems. Responsibilities:• Solve the customer application system defect in a timely manner while balancing customer satisfaction and delivery effort• Maintain relationship with the customer. Contacts the remote teams if necessary and keeps contact with the account team if applicableQualification and Skills:1. Bachelor Degree in Computer Science or equivalent;2. Good communication skills;3. Good English skills both in oral and written.2. Volume Service Delivery Management – Beijing/ShanghaiRole & Responsibility:Manage or administrate PSG/IPG product support in one or more than one areas: 1. Support PSG/IPG business growth by engaging with PSG/IPG Business Unite for product support planning, support readiness on new product & service requirement, local differential service designing and deployment. 2. Provides Service lifecycle management of HP PSG/IPG products & services to enable delivery team to delight our customers.3. Manage PSG key accounts to improve total customer experience and collaborate with sales team to grow business.4. Service partner management to ensure customer satisfaction and operational excellence. Qualification & skills:- Bachelor’s or Master’s (graduate) degree in physics, electronics, product design, computer science or equivalent.- Clear and effective communication skills- Creative and can logically simplify to solve complicated problems- Open and positive attitude- Ownership and leadership
应聘方式 申请链接：ca***com[点击查看]
■ 公司情况
企业名称
单位性质
所属行业
所在地
经济类型
固定资产
招聘形式
招聘程序
■ 联系方法
联系人
电话
传真
Email
主页
邮编
地址
■ 企业简介
附件:(1)20***109[点击查看]