[上海]俄罗斯空桥货运航空公司上海代表处

职位：客服代表|机场操作
发布时间：2009-10-22
工作地点：上海
信息来源：上海理工大学
职位类型：全职
职位描述
公司资料

公司名称： 俄罗斯空桥货运航空公司上海代表处 联系部门：

联 系 人： Sunny Xin 联系电话： 单位传真：

电子邮箱： sunny.xin@ 单位主页：

联系地址： 上海市兴义路8号万都中心3104-3105室 邮政编码： 200336

公司简介： AirBridge Cargo (ABC) is an international Russian all-cargo airline operated under Volga-Dnepr Group (VDA), one of the biggest international cargo airline in Russia. ABC first commenced commercial operations in May 2004 which provides scheduled air services with net-work covering EMEA, Russia, Asia&Pacific and America. At present ABC has over 400 employees and a fleet includes 5 Boeing 747-400ERF and 3 B747-200/300. In 2008 ABC is named as the winner of the most prestigious and important award in Russian Air service society - Wing of Russia National Award as the Airline of the Year. Global economic recession witnessed the fall of some major airlines. However, ABC improved its load factor and market share in such tough background, becoming one of the best-performing airlines in Asia and Europe market.

职位资料

发布日期： 2009年10月22日 人气指数： 已被浏览8次 职位类别： 全职

职位名称： 客服代表、机场操作

要求专业： 见要求

职位要求： Customer Service agent: 1 Location Shanghai Key responsibilities: 1. Accept booking and prepare CBA. 2. Working together with other colleagues to satisfy customers by providing stable and effective service in a timely manner, ensuring the shipment is on board smoothly as per customers’ requirements. 3. Provide support to sales team directly or indirectly 4. Manage customers queries and complaints. 5. Shipments Track & Trace Selection criteria: •Bachelor’s Degree and CET 6 or above. •Excellent communication skill both in English and Mandarin •General understanding of the economic, political and business environment. •Ability to think creatively and develop innovative solutions. team-player, strong inter-personal skills. •Honesty, Hardworking, prudence, strong sense of responsibilities and team spirit is most appreciated. •Workable knowledge of Microsoft Office is a must. Excellent PC skills will be a plus. Salary： Negotiable Operation Officer/1 Location Shanghai (Pudong International Airport) Key responsibilities/challenges: 1.Cargo discrepancy checking and pallet build up supervising in warehouse 2.ULD inspection for obvious damage of nets and straps in accordance with the guideline of station manual 3.Weight balance and trim sheet prepare for aircraft 4.Supervise loading & unloading process according to load planner in ramp side 5.Coordinating with hotel and handling agent for crew arrangement 6.Inputting AWB information to internal system and cross check AWB in aircraft 7.Inspecting cargo conveyance and restraint systems in aircraft for proper operation 8.Cooperating with ground handling agent and other third party to operate the flight smoothly 9.Monitoring special cargo operating process such as dangerous goods, perishable cargo, heavy cargo etc Selection criteria: •Bachelor’s Degree and CET 6 or above, Driving License is a plust •General understanding of the economic, political and business environment. •Ability to think creatively and develop innovative solutions. team-player, strong inter-personal skills. •Honesty, hardworking, prudence, strong sense of responsibilities and team-spirit are most appreciated. •Workable knowledge of Microsoft Office is a must. Excellent PC skills will be a plus. •Experience in relevant field is preferred. •Can work night-shift Salary： Negotiable Remark: Please send your resume to paul.liu@ & sunny.xin@