实习eBay中国 招聘暑期实习生

发布时间：2008-07-08
工作地点：上海
信息来源：上海财经大学bbs
职位类型：兼职
职位描述
【实习】eBay中国 招聘暑期实习生，急！
代友发帖，朋友在HR部门实习，公司急需实习生，个人觉得是很好的锻炼机会，eBay就不多做介绍了，希望学弟学妹们抓紧时间申请，招满为止～

具体工作内容和要求如下，共两个部门招intern，投递简历时请在邮件名上写清楚应聘的部门和职位（Intern）：

1. eBay Business Development 部门实习生1名

Responsibilities:
--Support the Dept. of all the routine work
--Deal with different kinds of paper work assigned
--Other tasks given by the supervisor

Requirements:
--Excellent English reading and writing skill
--Good communication skill
--Smart, and can work effectively
--Pleasant and extrovert personality is a plus
--students who will graduate in 2009
--can work at least 3 days a week and those who can work for longer month will be preferred

工作地点：延安东路618号东海商业中心西4楼
Anyone who is interested in this intern job,
Please send both of your English and Chinese CV to yzhang4@

2. eBay Customer Support Agent - Japanese Speaker 日语客户服务实习生若干

I.SPECIFIC DUTIES
1.Respond to inbound service requests via telephone and email inquiries routed to Customer Support.
2.Assist prospective customers with product information and site navigation.
3.Exercise judgment in the examination, interpretation, and decisions concerning the resolution of problems and activities to prevent monetary losses as they relate to product functionality.
4.Research and resolve inquiries verbally and in writing.
5.Provide feedback to management regarding necessary changes and updates; including policies, upgrades, and customer care issues.
6.Accurately record time using the company tools.
7.Accurately record customer trends using the online tracking tool.

II.JOB QUALIFICATIONS
1.Diploma holder or equivalent work experience preferred.
2.Good oral and written Japanese and English skills.
3.6 months experience in a customer support environment preferred.
4.Experience in an Internet company, financial institution or transaction processor preferred.
5.Ability to function in multiple telephone and email queues covering several product lines.
6.Ability to communicate effectively via telephone and email transmission by utilizing active listening and clearly speaking to customer.
7.Strong proficiency with the Internet, including the ability to explain Internet functionality to customers via telephone or email.
8.Ability to learn and adapt to new software technologies.
9.Ability to develop and maintain professional working relationships with co-workers and peers.
10.Well-developed sense of urgency and follow through.

For the intern, at least 3 days per week, and those who can work for longer month will be preferred.

工作地点：浦东张江松涛路560号张江大厦11楼

Anyone who is interested in this position
Pls send your CV via Email to yzhang4@

谢谢！

[此贴子已经被作者于2008-7-8 0:06:45编辑过]

公司简要介绍：
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