Job Vacancy in British Embassy-Consular Assistant

发布时间：2008-03-28
工作地点：北京
信息来源：新水木BBS
职位类型：全职
职位描述
标 题: Job Vacancy in British Embassy-Consular Assistant
发信站: 水木社区 (Fri Mar 28 16:16:43 2008), 站内

JOB VACANCY
Consular Section

Position: Consular Assistant
Position Code: 4574111
Grade: LEIII

Position Open to: Qualified Chinese Nationals only

Background:

Consular Section provides a full range of consular services to British nationals in one of the largest geographical consular districts in the world. Consular Section’s main functions are:

 consular assistance work (for example, helping hospitalised British citizens, visiting British citizens in detention or prison);
 notarial duties (in relation to the marriage of British citizens in China, the registration of births and deaths of British citizens, witnessing signatures, etc); and
 accepting and checking applications for and issuing passports to British nationals in China.

Consular Section also maintains a network of Wardens in China to help the Embassy communicate with British citizens resident here in the event of a crisis (such as an earth***). As many as 30,000 British citizens are expected to visit China during the Beijing 2008 Olympic & Paralympic Games and demand for consular services during this period is likely to be considerable.

Based in Beijing, but with occasional opportunities to travel to the 17 Provinces which fall within Beijing’s Consular district, the successful candidate will join a small but highly motivated team of 2 other locally engaged and 2 UK-based colleagues.

Main Duties:

 To deal efficiently and effectively with requests for consular assistance within Beijing’s consular district, in line with Consular Directorate’s “Support for British Nationals Abroad: A Guide” (copy attached);
 To record details of those assisted on our electronic case-management system;
 To reply accurately and promptly to consular enquiries received by letter, telephone, fax and e-mail on a daily basis and to monitor response times;
 Together with the consular assistant, to fulfil the role of receptionist and cashier
 To determine the nationality claims of all passport applicants and, in the absence of the Consular Clerk, to process passport applications on the electronic passport production system (training will be provided);
 To act as Interpreter at meetings between Consular officials and Chinese authorities;
 To provide informal translations of documents received from Chinese authorities and organisations;
 To prepare paperwork for signature by the Consul/Vice-Consul and to electronically record details of births and deaths of British nationals; and
 To maintain a daily record of your workload, contributing to Management Information Systems.

Requirements: Competencies and Skills:

 Ability to communicate both orally and in writing in both English and Chinese;
 Ability to organise and prioritise a full workload;
 Provide guidance and support to LEIV Consular Clerk;
 Excellent customer-service skills;

 Ability to take responsibility for discrete areas of work, recognising that colleagues and (sometimes distressed) customers depend on them;
 IT literacy is essential; applicants must be competent in Outlook, Word and Access; ability to quickly get to grips with dedicated consular software programs/databases;
 Problem solving ability, using information experience and judgement effectively;
 Ability to work as part of a small, busy team; and
 Previous experience of consular work would be helpful (but is not essential as full training will be given).

General conditions:

The starting gross salary for this position before all deductions is RMB 7445/ month. The successful candidate (who must be a holder of a Beijing Hukou) will be employed under locally employed staff conditions within the British Embassy. Conditioned working hours is 35 hours/week from Monday to Friday.

How to apply:

Deadline for applying is 17:00 hours on 1 April 2008 (local time). The British Embassy is an equal opportunity employer and people with disabilities are encouraged to apply. Each application will be considered carefully. We thank all applicants for their interest, but only candidates short-listed for interview will be contacted.

If you are interested, meet the criteria outlined above and can fulfil the requirements, please send your CV together with a one-page letter (maximum A4 size) explaining why you think you are suitable for this position. Please clearly mark the position code of the position you applied for under the “subject” title of your email or fax and send to:

The HR Office
The British Embassy
11 Guanghua Lu
Beijing 100600
Fax: 6532 7989
E-mail: recruitment.beijing@fco.gov.uk

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