华富科艺软件（深圳）有限公司/WEALTHCRAFT SYSTEMS（SHENZHEN) LIMITED

职位：Customer Service Representative
发布时间：2007-08-23
工作地点：深圳
信息来源：中华英才网
职位类型：全职
职位描述
Job Description:

* Work with CCM to coordinates the support issues of the Customer Care Center of WealthCraft corporate.
* Monitor the SLA of customers and provide service accordingly, perform incident management and task assignment, follow up and analysis.
* Work efficient with dynamic teams based in HK and Mainland to satisfy customers.

Qualifications:

* Bachelor in computer science or business management.
* 2-3 year’s customer service experience in IT industry is preferred.
* Familiar with Microsoft office system
* Excellent language abilities, can speak Mandarin, Cantonese, English (written and verbal) fluently.
* Excellent communication skills and inter-personal skills.
* Customer service oriented, good planning skills, can work under high pressure.
* Good ability in task priority and time management.
* Call center operation experience is preferred.
公司简要介绍：
不详
地址：深圳市福田区金田路4018号安联大厦14楼B01,B02室
邮编：518057
E-mail：phoebe.huang@
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