上海天泰餐饮服务有限公司

职位：客户服务助理（Customer Service Assistant)
发布时间：2007-08-16
工作地点：上海
信息来源：中华英才网
职位类型：全职
职位描述
Main Responsibilities:
1.Ensure integrity of SGT database; prepare the monthly SGT report; tracking of SGT membership and Liaise with IT department for ERP system maintenance.
2.Manage customer/SGT members through various communication channels; send out marketing collateral through various distribution channels.
3.Reward SGT members who patronize simply outlets; assess the effectiveness of marketing efforts and analyze SGT report and suggest appropriate actions.
4.Database Expansion & Categorization.
5.Seek appropriate partnership to give extra benefits for SGT members; Implementation of redemption point system.
6.Plan SGT budget with PR manager; Record & report expenses to Finance Department.
Requirements:
1.College degree or above
2.Proficient in both English and Chinese Language (Written & Spoken)
3. customer service experiences, VIP Service and F&B experience will be highly prefered.
4.Mature and able to work independently with self-initiatives;
5.Good communication, analytical and organizational skills. 公司简要介绍：
不详
地址：上海徐汇区东平路9号西楼2层
邮编：200031
公司网址：ww***com[点击查看]
E-mail：hr@
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