香港科码质量认证（香港）有限公司上海代表处

职位：Customer Service Representative
发布时间：2007-07-20
工作地点：上海
信息来源：中华英才网
职位类型：全职
职位描述
Responsibilities:

- Handling large numbers of daily customer inquiries from China, HK and from Europe through phone, fax and email.
- The incumbent is accountable for processing customer orders and acting as the primary contact for customers on all order-related enquiries.
- Handling complaints.
- Maintaining high service levels and improving overall service processes and quality.
- Provide administrative support when required.

Requirements:

- University graduate preferably majored in business discipline and/or English, prefer with 1-2 year experience in customer service.
- Native in Mandarin and be very fluent in English written and especially orally. French is a plus.
- Outstanding telephone manners and highly customer-oriented.
- Experience in foreign invested companies in similar position preferred.
- Proficient in using Microsoft office products.
- Initiative to work on enquiries and solve problems independently.
- Mature, hardworking, service-oriented and attention to details.
公司简要介绍：
不详
地址：上海市桂菁路69号28栋4楼 KEMA质量认证（香港）有限公司上海代表处 人事部收 请在信封左下角注明应聘职位
邮编：200233
公司网址：ww***com[点击查看]
E-mail：recruitment@
注：请在邮件中注明应聘职位的名称或编号，并注明该招聘信息来源于。