上海富摩数字科技有限公司

职位：国际客服专员
发布时间：2007-06-24
工作地点：上海
信息来源：前程无忧
职位类型：全职
职位描述
Job Description:
1.Provide customer service for foreigner customers across the ocean;
2.Assist customer via phone, e
-mail and live
-chat to questions concerning on
-line shopping on ;
3.Be mainly responsible for answering questions such as: order inquiry, post
-sales service issues, customer suggestions an criticism, payment processing, delivery status and so on;
4. To handle customer complaints and ensure these complaints are handled properly;
5.The purpose of CS Department is to answer and resolve all incoming inquiries in a timely and efficient manner;
6. To maintain and improve the overall Customer Satisfaction of 公司简要介绍：
2002,a global professional venture capital management,4MMO is dedicated to invest in B2B/B2C businesses,publishers of MMOG software, providers of serving massively multiplayer online game (MMOGs),operates one of the worlds largest secure network of buying & selling sites for MMOGs & improving gamer services & fostering a more enjoyable gaming experience.上海富摩数字科技有限公司前身是美国风险投资基金集团控股子公司之一，初期注册资本800万美元，公司业务锁定业内前沿的电子商务，网络游戏二级市场投资，B2B/B2C平台投资/研发等多种领域展开，盈利能力及前景优良。欢迎您加入我们年轻富有激情的拼搏团队，为我们的顾客提供的领先创新的质优产品和细致周到的完美服务。公司将结合公司的发展战略和您个人的发展意愿，为您提供独特的培训计划、良好的发展空间、公平的竞争体制、愉快的工作氛围以及舒适的工作环境。
联 系 人： Jasmine Chen