诺基亚

职位：Application Support Specialist(职位编号:350e4f576de14b16c22571fc002bfa1d)
发布时间：2007-04-19
工作地点：广州
信息来源：前程无忧
职位类型：全职
职位描述
诺基亚

Application Support Specialist(职位编号:350e4f576de14b16c22571fc002bfa1d)

发布日期： 2007-04-19 工作地点： 广州市

招聘人数： 若干

外语要求： 英语 熟练 薪水范围： 面议

学 历： 本科

职位描述：
JobDescription
*Work in Nokia Business Infrastructure as Application Support (AS), supporting Nokia's engineering applications and tools. *Support Nokia R&D Engineering Environment, applications/tools, according to specific instruction and set procedures. *Take on-call duty in non-office hours to solve critical requests about mission critical information applications. *Provide functional application knowledge. *Monitor and solve assigned requests. If resolution is not possible, assign the request further to the proper support group *Contribute to delivering advanced training programs on applications, processes and tools to key users *Facilitate communication between Key Users and application creation *Participate in root cause elimination by providing Problem Management with detailed and complete request and solution descriptions *Communication of functionality changes & training materials to Key Users, Service Desk and On-Site Support *Assistance in coordinating upgrade services and back-office maintenance tasks *Coordination of local activities (training, processes, etc.) prompted by new releases

Qualifications

Bachelor Degree or higher.

Good IT skills on Unix system admin (Linux, Solaris, HP-UX and etc), Lotus Notes, Software configuration / version control system knowledge,(i.e. ClearCase), Computer Networks and IT security.

Similar work experience (i.e. use or support R&D tools/applications) in international company is preferred .

Fluent spoken and written English and Chinese (Mandarine).

Like working with R&D Engineering Environment applications/tools.

Excellent learning agility. Like learning new things. Smart.

Good customer service attitude and consciousness; Good team work and communication skills.

Detail orientation. Decision-making in some degree.

Have good ability to deal with complicated situation under pressure

Be willing and able to do overtime.

Based in Hangzhou. Be able to travel if required.

公司简介

诺基亚致力于在中国的长期发展并成为最佳的合作伙伴。凭借创新科技，诺基亚作为中国移动通信系统和终端、宽带网络设备领先供应商的地位不断加强。中国是诺基亚全球最重要的生产和研发基地之一。诺基亚是中国移动通信行业最大的出口企业。

诺基亚是移动通信的全球领先者，推动着更广阔的移动性行业持续发展。诺基亚致力于提供易用和安全的产品，包括移动电话、图像、游戏、媒体以及面向移动网络运营商和企业用户的解决方案，从而丰富人们的生活，提升其工作效率。诺基亚股票在全球五个主要证券市场上市，股东遍布世界各地。

为了持续发展，公司每年招聘一定数量的应界毕业生作为储备人才，为其提供良好的培训及发展机会。欢迎各院校应界毕业生申请。

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