通用电气/General Electric (GE)

职位：(GE Industrial, Inspection Technologies g588252) IT Intern
发布时间：2007-03-28
工作地点：上海
信息来源：智联招聘
职位类型：兼职
职位描述
(GE Industrial, Inspection Technologies & Sensing588252) IT Intern

通用电气/General Electric (GE) 公司行业： 加工制造 大型设备/机电设备/重工业

公司类型： 外商独资

公司规模： 10000人以上

职位类别：计算机软、硬件/互联网/IT

工作地点：上海 发布日期：2007-03-26

工作经验：不限 最低学历：本科

职位月薪：面议 工作性质：全职

招聘人数：1人 管理经验：否

职位描述/要求：

GE BUSINESS NAME : GE Industrial, Inspection Technologies & Sensing
FUNCTIONAL WORK AREA : Information Technology

ESSENTIAL FUNCTION / RESPONSIBILITIES:

Support Corporate End User Service (EUS) leader on the EUS program

Clean up assets information for IT based on EUS standard

Involved in the discussion with business leader & IT manager on the special requirement for business EUS.

Communicate to users on the new process & enforce it.

Monitor and drive the issue resolution within prescribed Service Level Agreements

Analyze EUS cases weekly to find root cause and corrective or improvement actions.

Reduce case volumn and resolution time, reduce burn rate by leverage Helpdesk

Communicate with VC leader on the service problem.

Follows company policy with regard to internal controls as well as compliance policies to ensure that the employee and the company act legally and with the highest standards of ethics and integrity

QUALIFICATIONS / REQUIREMENTS:

Bachelor Degree in computer science or related field

Prior experience in IT help desk or call center environment will be preferred

Basic knowledge of help desk systems

Excellent written and verbal communication and customer service skills

Basic knowlege about project management

Familiar with technical documentation procedure

Experienced with Outlook Email & Calendar system

Ability to work in a team-oriented environment that is fast paced and demanding

Must be self-directed , have excellent initiative and organizational skills

Exhibits a strong ability to handle multiple demands with a sense of urgency , drive and energy

Works well under stress with the ability to deliver on time.

联系方式：

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通用电气/General Electric (GE)

About GE GE (NYSE: GE) is Imagination at Work - a diversified technology, media and financial services company focused on solving some of the world's toughest problems. With products and services ranging from aircraft engines, power generation, water processing and security technology to medical imaging, business and consumer financing, media content and advanced materials, GE serves customers in more than 100 countries and employs more than 300,000 people worldwide. Jeffrey R. Immelt is Chairman of the Board and Chief Executive Officer of GE. The company traces its beginnings to Thomas A. Edison, who established Edison Electric Light Company in 1878. In 1892, a merger of Edison General Electric Company and Thomson-Houston Electric Company created General Electric Company. GE is the only company listed in the Dow Jones Industrial Index today that was also included in the original index in 1896. Total revenue of GE reached $150 billion in 2005. GE has six industry-focused businesses: GE Infrastructure, GE Industrial, GE Healthcare, GE Commercial Finance, GE Consumer Finance, and NBC Universal. 网站地址 :cs***com[点击查看]GE in China GE started doing business in China as early as 1906 and was considered one of the most active foreign companies in the country at the time. In 1908, the first GE light plant was built in Shenyang. GE acquired Anderson, Meyer & Co. in 1934 and started to provide installation and repair services of imported electric equipment in China. GE resumed trade with People’s Republic of China in 1979. It opened GE Hangwei Medical Systems Co., Ltd in Beijing, which is its first joint venture in China in 1991. All of GE’s industrial businesses have set up operations and established over 50 legal entities in China with more than 12,000 employees. Its financial services sector is also seeking business opportunities as WTO opened China market. The sales revenue of GE in China is $5 billion in 2005. Besides business commitments, GE continues to act as a responsible corporate citizen in China, with GE Volunteers contributing over 10,000 hours annually, servicing various community projects across China, focusing on issues such as education, children health, elderly care, human services and environmental protection.